Error Codes

Global error response

Global error response, example:

{

  "code": 10008,

  "success": false,

  "message": "The system is under maintenance and cannot be paid temporarily. If you have any questions, please contact customer service.",

  "data": [],

  "timestampMs": 1635734004508

}

Basic code

CodeMessage
-1Server error, please try again later.
2000Insufficient permissions.
404The payment link you visited does not exist.
1017Parameter error.
1429Your request frequency is too high, please try again later.
10000Mixin authorization expired.
10001User does not exist.
10002The currency does not exist or does not supported exchanging.
10003Does not support this quote asset.
10004The price is too low.
10005The price is too high.
10006The transfer amount exceeds 1000 USDT.
10007We can not provide service to you.
10008Payments are suspended temporarily due to system maintenance. Please contact customer service if you have any questions.
10009Withdrawals are suspended temporarily due to system maintenance. If you have any questions, please contact customer service.
10010Insufficient balance of assets.
10011Parameter error
10033The same user can be added only 3 times in 24 hours.
10034Price exception, please try again later.
10035The multisigId does not belong to the token.
10036The robot does not exist.
10037This is not a robot.
10039This is not your robot and cannot be bound.
10040The robot is already bound.
10041The threshold cannot exceed the number of payees.
10042More than 20 multi-signature group bindings.
10043More than 20 robot bindings.
10044Please set the name of this multi-signature group first.

Reason for refund

CodeMessage
10002This currency does not exist or is not supported for exchange.
10003The Quote currency in Memo is abnormal and not available.
10011Parameter error.
10021The payee in Memo does not support the settlement currency in Memo.
10052Settlement currency is not available in Memo.
10053The current payment currency cannot be used as quote currency.
10054The current payment currency is not available.
10055The settlement currency in Memo has been removed.
10057The current payment currency has been removed.
10056The current quote currency has been removed.
10066The payee in Memo does not support the settlement currency in Memo.
10067The payee in Memo does not support payment in the current currency.
10068The payee in Memo does not support using the current payment currency as the quote currency.
10069The current payment currency does not meet the minimum limit.
10070The current payment currency does not meet the maximum limit.
10071The current payment currency does not meet the minimum limit.
10072The current payment currency does not meet the maximum limit.
10074The payeeId is not available.
40000Payment timeout.
40001The payee does not exist in the url.
40002The asset in url does not exist or does not support exchanging.
40003The transfer amount exceeds 1000 USDT.
40005The minimum number of decimal places in url exceeds the limit.
40006The minimum number of integer digits in url exceeds the limit.
40008Insufficient balance of assets.
40009Server error.
40011The system is temporarily out of service.
40012Withdrawal methods with memo do not exist.
40013Withdrawal assets with memo do not exist.
40014The withdrawal address with memo does not exist.
40015You currently have an incomplete withdrawal, please complete it first and then try again.
40016The withdrawal amount is too large.
40017The Withdrawal amount is too small.
40018Transfer amount is too small.
40019Transfer amount is too large.
40020Wrong payment assets.
40021Double payment.
40022TraceId does not exist.
40023Payee does not exist in Memo.
40024Wrong Amount paid.
40025Too much market volatility.